We use data your Company puts into our systems when your Company uses our Services for any other matter in relation with the Services. Whenever a User browses, interacts or creates an account on the Websites ConvrtX, ConvrtX collects different kind of data to be able to provide the Services thereon available. Such information can be as follows:
This kind of information is data collected from Users automatically when they browse or navigate the Website, regardless of them being logged in or not. The information is NON-Identifiable, which means that we cannot or would not be able to identify a particular User with such data
This gathered data in this category includes
The way this data is gathered is mainly from cookies, beacons and third party service logs and analytics tools.
This data is sent by you to ConvrtX to register an account to access and use the Services. You may do so directly or you may choose to disclose such information through a third party. The data you decide to disclose and enter is stored by us on our servers and cloud systems. This information may but is not limited to include the following:
This gathered data in this category includes
We may collect, use and share information about your Company for the following reasons:
If we send you marketing emails, each email will have instructions on how you can “opt out” of getting future marketing from us
For any other reason, we may tell you about it from time to time.
We may share the personal information described in the “Information We Collect About Your Company” section with the following categories of service providers and third parties
With our group companies and corporate affiliates, for the reasons outlined above. For example, we may share your information internally to understand how you engage with CONVRTX products to help make our Services better for you and for everyone and to help us build Services tailored to your preferences.
With service providers who help us provide, maintain, and improve our Services, partners, and other entities that help us provide the Services.
If we believe that disclosure is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from creditors, tax authorities, law enforcement agencies, in response to a garnishment, levy, or lien notice, etc.); (ii) to establish, exercise or defend our legal rights; (iii) to enforce or comply with our general terms or other applicable agreements or policies; (iv) to protect our or our customers’ rights or property, or the security or integrity of our Services; (v) for an investigation of suspected or actual illegal activity; or (vi) to protect us, users of our Services or the public from harm, fraud, or potentially prohibited or illegal activities.
With your consent. For example:
With other companies who deliver services on our behalf.
CONVRTX may share (within our group of companies or affiliates, or with service providers or other third parties) aggregated and anonymized information that does not specifically identify you or any individual user of our Services.
We generally keep your Company information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your Services, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our general terms or other applicable agreements or policies, or to take any other actions consistent with applicable law.
You may access, change, or correct information that you have provided to CONVRTX at any time or by making a request to us. We will need to verify your identity before granting access or otherwise changing or correcting your information.
In order to provide certain Services, we may request access to location information, including precise geolocation information collected from your device. If you do not consent to the collection of this information, certain Services will not function properly and you will not be able to use those Services. You can stop our collection of location information at any time by changing the preferences on your mobile device. If you do so, some of our mobile applications will no longer function. You also may stop our collection of location information via mobile application by following the standard uninstall process to remove all CONVRTX mobile applications from your device.
You can opt out of receiving promotional messages from CONVRTX by following the instructions in those messages, by informing the caller that you would not like to receive future promotional calls, or by sending us an e-mail [email protected] Opting out of receiving communications may impact your use of the Services. If you decide to opt out, we may still send you non-promotional communications, such as digital receipts and messages about your account or our ongoing business relations.
ConvrtX, to the extent required by any applicable law, disclose, delete or take any other action with respect to any of personal data that is collected by us from residents of California. Residents of California may make a request pursuant to the California Consumer Privacy Protection Act (the “California Act”) to have us, among other things:
Any such request by an individual under the California Act (1) can only be made twice in a 12-month period, (2) will require the collection of certain information by us to verify the identity of such individual, and (3) can be submitted to us [email protected]. We will respond to any such request within 45 days after receiving it.
We will not discriminate against any individual for exercising any right made available to such individual under the California Act.
Subject to certain limitations and exceptions, if you are in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
Our Services are general audience services not directed at children under the age of 18. If we learn that any information we collect has been provided by a child under the age of 18, we will promptly delete that information.
We take reasonable measures, including administrative, technical, and physical safeguards, to protect your Company information from loss, theft, and misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. We hold information about your Company both at our own premises and with the assistance of third-party service providers.
We may, and we may use third-party service providers to, process and store your information in the United States, Canada, the European Union, the United Arab Emirates and other countries.
LAST UPDATED June 24, 2021